Privacy Policy

1. Introduction

Welcome to EdgeX Crypto. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://edgexcrypto.org and use our services.

EdgeX Crypto is operated by EdgeX Crypto, Registration Number: 95260285, located at 7 Henry Canyon, Cameronside BT79 7AQ, United Kingdom. For any questions regarding this Privacy Policy, please contact us at +449752162700.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide to us when you:

• Register for an account or newsletter
• Contact us through our contact form
• Subscribe to our blog updates
• Participate in community forums or discussions
• Request customer support or assistance

This information may include your name, email address, phone number, and any other information you choose to provide.

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behavior, including:

• IP address and geographic location
• Browser type and version
• Operating system
• Referring website addresses
• Pages viewed and time spent on pages
• Device identifiers and characteristics

2.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities. This includes:

• Session cookies to maintain your logged-in state
• Preference cookies to remember your settings
• Analytics cookies to understand website usage patterns
• Marketing cookies to deliver relevant advertisements

You can control cookie preferences through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and maintaining our services
• Processing your requests and transactions
• Sending you newsletters, updates, and promotional materials
• Responding to your inquiries and providing customer support
• Analyzing website usage to improve our services
• Detecting and preventing fraud and security threats
• Complying with legal obligations and regulations
• Conducting research and development

4. Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA), we process personal information based on the following legal grounds:

• Consent: You have given explicit consent for processing your personal data
• Contract: Processing is necessary to fulfill our contractual obligations
• Legal Obligation: We must process your data to comply with legal requirements
• Legitimate Interests: Processing serves our legitimate business interests while not overriding your rights

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

5.1 Service Providers

We may share information with third-party service providers who assist us in operating our website, conducting business, or serving our users. These providers include:

• Web hosting and cloud storage providers
• Email marketing platforms
• Analytics and data analysis services
• Customer relationship management systems
• Payment processors (if applicable)

5.2 Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities, including to meet national security or law enforcement requirements.

5.3 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Typical retention periods include:

• Account information: Retained while your account is active and for 2 years after closure
• Contact form submissions: Retained for 3 years
• Analytics data: Aggregated and retained for 26 months
• Marketing communications: Retained until you unsubscribe

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal information we hold
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a structured, machine-readable format
• Objection: Object to processing of your personal information
• Restriction: Request restriction of processing in certain circumstances
• Withdraw Consent: Withdraw consent at any time where processing is based on consent

To exercise these rights, please contact us at +449752162700. We will respond to your request within 30 days.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for data transmission
• Secure server infrastructure and firewalls
• Regular security audits and vulnerability assessments
• Access controls and authentication requirements
• Employee training on data protection practices

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure that such transfers comply with applicable laws and that appropriate safeguards are in place to protect your information.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information promptly.

11. Third-Party Links

Our website may contain links to third-party websites, services, or applications. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

12. Analytics and Advertising

12.1 Google Analytics

We use Google Analytics to analyze website usage patterns. Google Analytics uses cookies to collect information such as how often users visit our site and what pages they view. We use this information to improve our services. Google's ability to use and share information collected by Google Analytics is restricted by the Google Analytics Terms of Service and Google Privacy Policy.

12.2 Facebook Pixel

We use Facebook Pixel to measure the effectiveness of our advertising and to deliver relevant advertisements. Facebook may use this information in accordance with their Data Policy.

13. Do Not Track Signals

Some browsers transmit "Do Not Track" (DNT) signals. Our website does not currently respond to DNT signals, as there is no industry-wide standard for how to interpret these signals.

14. California Privacy Rights

California residents have specific rights under the California Consumer Privacy Act (CCPA), including:

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information held by businesses
• Right to opt-out of sale of personal information
• Right to non-discrimination for exercising CCPA rights

We do not sell personal information as defined by CCPA.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

16. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

17. Consent

By using our website and services, you consent to our Privacy Policy and agree to its terms. If you do not agree with this Privacy Policy, please discontinue use of our website immediately.